Meet The Team

Chris Turcotte

President & COO

Does this put our brokers first?  It’s a question that Chris asks every time we implement something new at CENTUM.

Unlike most industry leaders, Chris has been a long time successful mortgage broker.  He started in 2010 after a long career (his entire adult life) at one of the big 5 banks.  After a few years as an agent, he had the chance to own and operate his very own CENTUM in 2012 and grew it to one of the largest in the entire CENTUM network, all from a small farming community of 50K people, until he became our President in late 2016.

“With the help of a great team, I’m trying to build the brand that I always dreamed of when I was a broker.  What were the tools, service and support I would have needed to be even more successful?  With several mortgage brokers at head office, I truly believe we’ve got a better idea of what you need as a broker because we’re one of you.”

When he’s not serving over 2000 of Canada’s best brokers, he’s spending time with his daughter Piper and his wife, Kirsten.  Outside of family Chris enjoys reading to better himself and is a huge classic video fan.

Caroline Rapson

Director, Franchise Services 

As Director, Franchise Services for Centum Financial Group Inc. nationally, Caroline specializes in overall coordination, communication and management of the franchise services team.  She is also responsible for the development and relationships with strategic partnerships with Lenders, Partners and Suppliers.  Using her wealth of experience in Administration, Accounting and Finance, Marketing and Operations, she also focuses on the expansion and overall growth of the CENTUM Network.  


With over 22 years of combined Real Estate and Mortgage Industry experience with the Charlwood Pacific Group specifically, with Century 21 Canada and Centum Financial Group Inc. Caroline thrives on her interactions with her colleagues, the CENTUM Network, other industry professionals and in 2016 was nominated and accepted a seat on the CMBA – BC Board of Directors.


Fun fact about Caroline is she swears the best way to sleep is on the water and actually lives on a boat! When not on the boat, she has a passion for rally driving and was an avid bartender. Don't worry, not at the same time! 

Jeff Sampson

Director of Franchise Sales

Jeff Sampson joins the CENTUM Network as our Director of Franchise Sales, bringing almost a decade of experience in the industry to our team. His experience and expertise include event management, broker services and support, training, and coaching, supplier management and most importantly, contributing to the sales growth and expansion of a former network. His primary focus will be to grow and expand our Network across Canada by supporting our existing franchisees and adding new mortgage volume through new membership firms.
Growing up in the Lower Mainland, Jeff loved the game of hockey from a young age, playing it for twelve years. He has always had a passion and love for sports in general and loves experiencing new things in life. At the age of thirty-three, residing in Port Coquitlam, BC, Jeff enjoys traveling, attending sporting events and spending time outdoors with his wife, family, and friends.

Phelim McGovern 

Marketing - Design 

Phelim is a Marketing Associate for Centum. If you need any help with designing documents for print, web or have any company branding questions he's the one to ask.

Working in Ireland for the past 4 years in digital marketing, editorial design and branding he is actively promoting the company on our online platforms while also designing the day to day graphics required in the office.

Graeme Merrick 

Franchise Service Advisor 

Graeme Merrick currently works as a Franchise Service Advisor coaching and training mortgage agents, and assisting owners in their day to day businesses.  Graeme joined the mortgage industry initially when he was 20 years old, following his multiple family members who are active in the industry.  Graeme took a break from the industry to pursue management of multiple restaurants before making his return. 


  With education being key when training and coaching brokers, Graeme hasn’t stopped his own development and is licensed in BC, Alberta and is currently finishing getting his license in Ontario.  While working for CENTUM, Graeme has created in-depth deal specific Filogix training for Centum University, a key access point for all agents initial training.

Graeme has a soft spot for ice cream but balances it out by doing 10 km runs around the famous Vancouver Sea Wall. 

Hamdy Farah

Tech Support

Hamdy Farah manages the tech support for CENTUM. With the transition to new technology, it has been a full time job. His primary job is assisting with new technology, helping with the on-boarding of new agents and offices and any request that deals with a computer. He is born and raised in Vancouver. While also working at CENTUM, he is a student at Simon Fraser University majoring in Computer Science.

Support Staff

We have quite a few behind the scene staff members that ensure all our operations run smoothly. We have amazing employees in our legal, accounting, technology and administration. Being part of the Charlwood Pacific Group, CENTUM employees work closely with other brands like Century 21 Canada, Uniglobe Travel International and Real Property Management (RPM) which creates a strong comradery amongst all brands. 

710-1199 West Pender, Vancouver, BC V6E 2R1
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